Shipping & Pick Up Policy

Shipping

Standard & Rural Shipping (No Cold)

Shipping & Handling Prices

Standard Delivery: $7

Rural Delivery: $14

Standard & Rural Shipping Time Frames

Standard orders are dispatched within 1-2 working days, this does not include Mondays as the store is closed.

Please note time frames below serve as a guideline only and Mostly Vegan makes no guarantees.

Please allow extra time for rural deliveries

North Island: 2-5 days

South Island: 3-6 days

Standard and Rural Shipping Information

You will receive a confirmation email upon ordering (check your spam folder) and a follow up email with your tracking number once your order has been packed.

If you do not receive your tracking number within 2 days, please contact the store

Your package will require a signature on delivery

If there are issues with your order, please contact the store within 24 hours of delivery


Express Shipping (Includes Cold)

Chilled or frozen items require express shipping.

PLEASE NOTE: Items may thaw or warm during transit and this is at the buyers own risk.

Packages are insulated and sent with 1 ice pack. You can add additional ice packs to your order. 

Express shipping is not offered for rural addresses.

Express Shipping & Handling Prices

North Island: $12

South Island: $20

Express Shipping Time Frames

Express shipping is next day delivery. Mostly Vegan makes no guarantees

PLEASE NOTE: Your order may not be dispatched the same day of your order.

Express Shipping Information

You will receive a confirmation email upon ordering (check your spam folder) and a follow up email with your tracking number once your order has been packed.

If you do not receive your tracking number within 2 days, please contact the store

Your package will not require a signature on delivery

If there are issues with your order, please contact the store within 24 hours of delivery


Saturday Delivery – Dispatch Friday (Includes Cold)

Chilled or frozen items require express shipping.

PLEASE NOTE: Items may thaw or warm during transit and this is at the buyers own risk.

Packages are insulated and sent with 1 ice pack. You can add additional ice packs to your order. 

Express shipping is not offered for alll addresses.

Please check if you can get Saturday delivery here

 

Saturday Delivery Shipping & Handling Prices

North Island: $18

South Island: $26

Saturday Delivery Shipping Time Frames

Saturday delivery orders are dispatched Friday afternoon. Mostly Vegan makes no guarantees

PLEASE NOTE: Orders must be received in reasonable time for the afternoon courier pick up

Saturday Delivery Shipping Information

You will receive a confirmation email upon ordering (check your spam folder) and a follow up email with your tracking number once your order has been packed.

If you do not receive your tracking number, please contact the store

Your package will not require a signature on delivery

If there are issues with your order, please contact the store within 24 hours of delivery

Pick Up

Pick up is free of charge for orders of all temperatures

Pick Up Time Frames

Your order can be collected within normal store hours:
Tuesday – Friday 10am – 6pm
Saturday & Sunday 10 – 3 
(excluding Market days which fall on the first and third Sundays of the Month)
The store is closed on Mondays

Please allow up to 24 hours for your order to be packed, you will receive an email when it’s ready

If you need to collect your order earlier, please contact the store to ensure it’s ready when you arrive

Click & Collect Information

You will receive an email confirming your order (check your spam folder) and another when your order is ready for pick up


Tomtit Farm Vegetable Order Pick Up

Vegetable orders are delivered every Tuesday before midday

If an email address or contact number is provided you will be notified when your order is ready in store

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